If you want to re-open an already completed reclaim, head over to My Reclaims and click on a company in the category "Completed."
Directly next to the note "Success! Your request has been completed." you can find the option to "Reopen."
When reopening a request, you also will be able to send messages again.
Note: This request gets the status "Active" retroactively, but this only affects the organization of your Mine Reclaim page. The deleted data is not being retrieved.
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